Privacy Policy - Dulwich Man with Van

Introduction

Welcome to the Dulwich Man with Van Privacy Policy. We are committed to protecting your personal information and ensuring your experience with our services is safe and secure. This policy outlines how we collect, use, and safeguard your data.

Information We Collect

Personal Identification Information

We may collect personal information such as your name, address, email address, phone number, and payment details when you use our services.

Non-Personal Information

Browser type
IP address
Operating system
Visit dates and times

Non-personal information helps us improve our services and enhance your user experience.

How We Use Your Information

Your information is used for the following purposes:

Service Delivery: To provide and manage our van services efficiently.
Communication: To send you updates, promotional materials, and respond to your inquiries.
Improvement: To analyze usage patterns and improve our services.
Security: To protect against fraud and ensure the safety of our users.

Data Protection

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and is only accessible by authorized personnel.

Data Encryption

All sensitive information is encrypted using industry-standard protocols to prevent unauthorized access.

Access Controls

Access to your personal data is restricted to employees and contractors who need it to provide our services.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how you interact with our site.

Session Cookies: Temporarily stored until you close your browser.
Persistent Cookies: Remain on your device for a set period.

You can modify your browser settings to decline cookies, but this may affect the functionality of our website.

Third-Party Services

We may use third-party services for analytics, payment processing, and other functions. These partners are required to maintain the confidentiality and security of your data.

Trusted Partners

Our trusted partners include payment gateways and analytics providers who comply with strict data protection standards.

Your Rights

You have the right to:

Access: Request a copy of your personal data.
Correction: Update or correct inaccurate information.
Deletion: Request the removal of your data under certain conditions.
Restriction: Limit the processing of your data.
Objection: Object to the processing of your data for specific purposes.

To exercise any of these rights, please reach out to our support team.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and significant changes will be communicated through email.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Period

Typically, we retain your data for the duration of your relationship with us and for a reasonable period thereafter to comply with legal obligations.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that such transfers comply with applicable data protection laws and provide an adequate level of protection for your data.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given explicit consent for specific purposes.
Contract: To perform our contractual obligations to you.
Legal Obligation: To comply with legal requirements.
Legitimate Interests: To pursue our legitimate business interests.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Policy Enforcement

We take violations of our Privacy Policy seriously and will take appropriate action to address any breaches, including potential legal remedies.

Feedback and Questions

If you have any questions or feedback regarding our Privacy Policy, please feel free to contact our support team. We are here to assist you and ensure your privacy is respected.

Effective Date

This Privacy Policy is effective as of April 27, 2024 and remains in effect until updated or replaced by a new version.